Privacy Policy
We value your privacy and prioritize transparency about how we collect, handle, and protect your personal data. The following sections explain how we manage your information.
By using our website, you consent to the collection, use, and storage of your personal data by Digital Convergence. We may change our Privacy Policy from time to time to adhere to data privacy best practices. If we make changes to this Privacy Policy that increase our rights to use personal data we have previously collected about you, we will post information about such changes prominently on our website. This Privacy Policy was last updated on May 26, 2023.
To learn more about our online policies in general, please visit our Terms of Use page.
The information we collect
We may collect information to identify you individually. This personal information may include your name, email address, phone number, company name, and mailing address.
We also collect data that allow us to monitor and improve website performance. This data may include information about the internet browser and operating system you use to access our website. The data may also contain information about your activity on our website. Examples of such user activity are: webpage browsing, file downloads, and clicks on any links or buttons on our website.
Note that our website is not designed nor directed at children 16 years of age or younger. Digital Convergence does not intentionally collect personal data about persons under this age.
How we collect information
We collect personal information that can be used to identify you individually when you provide it to us via any contact or registration forms you may fill out on our website. If you contact us regarding our website or services, we will also collect any information you communicate with us.
Cookies
Our website uses cookies to collect website performance data. Examples of such data include the web pages you browse, files you download, and the links or buttons you click on our website. We also use cookies that enable our website to customize your user experience according to your preferences.
How we use your information
We use your personal information to provide you with our services and/or communicate information about such services. We may use your information to provide you with marketing communication about our services and industry news.
We may use your information to analyze and improve our website performance and services.
How we protect your information
We implement generally accepted standards of technology and operational security to protect personally identifiable information you submit to us from loss, misuse, alteration, or destruction. Only authorized Digital Convergence personnel and our third party service providers can access your information. These personnel are required to treat your information as confidential.
While we have safeguards and precautions in place and to protect your personal data. We also continuously seek to implement data privacy best practices. However, no method of online transmission and electronic storage of information is completely secure. We cannot guarantee that your personal information will become accessible to unauthorized persons.
Disclosure of information
We may be required to disclose personal information as required by law or legal order. We may also disclose personal information to legal authorities to aid investigations in the event that the Terms of Use of this site are violated.
Your personal data may also be transferred to our third party service providers that enable the delivery of our services and business operations. We have procedures in place to ensure that our third party service providers protect the confidentiality, availability, and integrity of your personal data in line with this Privacy Policy.
Link to third-party websites
Our website may provide you with links to third party sites. Digital Convergence has no control over these third party sites and is not responsible for such sites' privacy practices and contents. We cannot be held responsible or liable for any loss or damage arising from visiting these third party sites.
Data retention
In general, we retain your personal information for as long as necessary to fulfill the purpose for which your information was collected.
We may retain your personal information for longer for the purpose of complying to legal obligations to keep records, or referencing your information to address any issues that may arise after a business transaction you have had with us.
Contact us
If you have any questions about our Privacy Policy, please contact us by emailing [email protected] or by sending mail to: Digital Convergence, PO 1132, Logan Lake, British Columbia, V0K 1W0.